I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 7 business days of processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States: 5 - 20 Business days
Average transit times to International: 17 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
the quality of the fire, dense material, qualitatively made product!
10 Sep 2020 06:59
8 Sep 2020 10:28
8 Sep 2020 06:51
best quality fast delivery
5 Sep 2020 09:21
Fast delivery) good quality. Shibu took size L for 8 months
25 Aug 2020 07:27
Good quality of goods, I highly recommend :)
15 Aug 2020 10:31
Nice raincoat. Size L was suitable for a Miniature Schnauzer 11 months old.
4 Aug 2020 04:02
On the young beagle ordered XXL. In my opinion, the size approached, nothing anywhere presses and there is a stock on the fact, that the dog will grow up. Quality is normal. Material-rubberized plaschevka. Delivery took a little more than a week. In general-very satisfied!
13 Jul 2020 06:33
Came small size
9 Jul 2020 03:49
he is about 10.5kg . i expect it will be comfortable but L size too tight to my dog. so i have a little disappointed. and thanks to fast delivery